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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sawuahh

April 21, 2026

5  out of  5
rating by sawuahh
"Brinder was really great and informal in the process! He answered all my questions and helped me pick the best option for me! Great guy and great firm!"
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DeAn

April 20, 2026

5  out of  5
rating by DeAn
"He listens. He knows insurance. He answers questions and has suggestions. Our meeting with Terry was a good experience."
We responded:
"Thank you, DeAn! I'm glad to know that your experience was positive and that our expertise and attentiveness made a difference for you. If you have any more questions or need assistance in the future, feel free to reach out!"
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Cameron Thomas (WhamBhamCam)

April 20, 2026

5  out of  5
rating by Cameron Thomas (WhamBhamCam)
"Best customer service ever highly recommend"
We responded:
"Thank you, Cameron! I'm happy you had a great experience with our customer service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Jacob Whiteman

April 20, 2026

5  out of  5
rating by Jacob Whiteman
"Maryanne was very polite and nice to deal with, she answered all the questions I had with good detail, and helped me look at discounts, turns out they have a life policy where if you are alive at the end of the term you get all your premiums back! It was called return of premium. Loved doing business with her. Great office😁"
We responded:
"Thank you, Jacob! I'm happy to hear that Maryanne provided you with such detailed assistance and helped you explore discounts. It's great to know you enjoyed learning about the return of premium policy. We appreciate your kind words about our office! Let us know if there's anything else we can assist you with."
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Matt Baughn

April 7, 2026

5  out of  5
rating by Matt Baughn
"We had a wonderful experience , we had a issue with another agency and Terry was nice enough to take the time and review our policy including 7 vehicles and a home , His staff is amazing Maryanne knows her stuff and went step by step through each item and helped us understand how we are insured and what all it covers. I cannot recommend his office with any higher praise I wish there was a 10 star option"
We responded:
"Thank you, Matt, for your kind words! I'm happy to hear that we were able to assist you with your policy review and provide clarity on your coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jami Wheaton

March 31, 2026

5  out of  5
rating by Jami Wheaton
"I spoke with agent Terry Stach. I live on a limited income and I’m 71 years old. I wanted life insurance to cover my final expenses and Terry explained everything about the policy. He was so helpful; professional but personable. I would recommend his services to everyone. I was hesitant at first when I called the number that it would be a recording or AI of some sort but no. I’m happy to say that Terry is a real person who works not that far from me. This is one of the best experiences I’ve had in working with an insurance agent. Many thanks to Terry and his team."
We responded:
"Thank you, Jami, for sharing your experience! I'm glad to hear that our team was able to assist you with your insurance needs in such a professional and personable manner. It's wonderful that you felt comfortable and valued during your interaction. We appreciate your recommendation and are here for any future questions or needs you may have. Let us know if there's anything else we can do for you!"
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Alicia O

February 12, 2026

5  out of  5
rating by Alicia O
"Amazing customer service. Maryanne was so incredibly helpful and kind. Definitely recommend!"
We responded:
"Thank you for your review, Alicia! I'm happy to hear that Maryanne provided such helpful and kind service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Bellingham MMU

February 6, 2026

5  out of  5
rating by Bellingham MMU
"Wonderful agents! Maryanne Olsen is so amazing! Got me thru all the details of new insurance!"
We responded:
"Thank you! I'm happy to hear that Maryanne was able to assist you with all the details of your new insurance. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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dana louthan

February 4, 2026

5  out of  5
rating by dana louthan
"Terry is very helpful and is to work with! I have been with State Farm for many years and have been quite happy."
We responded:
"Hey, Dana! Thanks for letting us know that you’ve found working with me helpful, and I really appreciate you sticking with State Farm for so many years. It means a lot to hear you’ve been happy with your homeowners, auto, and renters insurance, and I’m grateful for the chance to continue working with you."
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mike H

February 3, 2026

5  out of  5
rating by mike H
"Maryanne was awesome. Took care of my vehicle change quickly and effeciently. I recommend Terry Stach State Farm to everybody I know!"
We responded:
"Thank you, Mike! I'm happy to hear that Maryanne provided such efficient service with your change. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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MANNY Rico

January 30, 2026

5  out of  5
rating by MANNY Rico
"Appreciate it for helping me to get my insurance"
We responded:
"Thank you, Manny! I'm happy to know that we could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Gary pederson

January 27, 2026

5  out of  5
rating by Gary pederson
"Great service and friendly staff"
We responded:
"Hey Gary! Thanks for letting us know that our team provided great service and was friendly. We’re happy you had a positive experience with us. We really appreciate you taking the time to share your feedback!"
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Svetlana Golovach

January 21, 2026

5  out of  5
rating by Svetlana Golovach
"Fantastic staff, very helpful and knowledgeable. I would definitely recommend this office to all my family and friends."
We responded:
"Thank you, Svetlana! I'm happy to hear that our team was helpful and knowledgeable during your visit. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Gurleen Gill

January 6, 2026

5  out of  5
rating by Gurleen Gill
"I went in with several questions, and Brian answered all of them. He was super helpful, kind and patient. Thank you for all the help and advice."
We responded:
"Thank you, Gurleen! I'm happy to hear that Brian was able to assist you with your questions and provide the support you needed. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Debby Filer

January 4, 2026

5  out of  5
rating by Debby Filer
"A car hit me in a lot where I was parked. The service from Terry Stach's office was outstanding!"
We responded:
"Thank you, Debby! I'm happy to hear that you found our service outstanding during such a stressful situation. Our office is committed to providing excellent support when you need it most. If there's anything else we can do for you, just let us know!"
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coreen thomas

January 2, 2026

5  out of  5
rating by coreen thomas
"With the service provide by Maryanne Olson I wish my option was a 10 Star!! Maryanne guided me through agency change and updates to a current home policy. She made the transaction seamless and stress free. Going above the call of duty she hand delivered documents to me in Blaine on Christmas Day!! I feel confident with my agent that if I ever need to use my insurance coverage I know I am in good hands! Thanks to Terry Stach insurance and Maryanne. I will be referring your office to friends and family!!"
We responded:
"Coreen, thank you for your fantastic feedback! I'm so happy to hear about your positive experience with Maryanne. Her dedication, especially delivering documents on Christmas Day, truly exemplifies our commitment to exceptional service. We're grateful for your trust and referrals. If you need anything else, just let us know!"
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Jessica Peacock

December 19, 2025

5  out of  5
rating by Jessica Peacock
"I worked with Jennifer and she was quick and efficient in getting my quote and lowered my premium by over half of the previous insurance company I had been with! It was a pleasure working with her!!"
We responded:
"Thank you for your review, Jessica! I'm happy to hear that Jennifer was able to assist you efficiently and help reduce your premium significantly. It’s wonderful to know you enjoyed working with her. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lucky Toor

December 11, 2025

5  out of  5
rating by Lucky Toor
"Very very nice service."
We responded:
"Thank you, Lucky, for your kind words! I'm happy to know you had a positive experience with our service. If you ever need anything else, feel free to reach out!"
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Sarah Spingler

December 9, 2025

5  out of  5
rating by Sarah Spingler
"Maryanne was extremely helpful and timely when I needed to change my insurance before a move. One of the best customer support experiences I’ve had. :)"
We responded:
"Thank you, Sarah! I'm happy to hear that Maryanne provided you with such excellent support during your insurance change. Our team is dedicated to making your experience as smooth as possible. If you have any more needs or questions, feel free to reach out!"
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Roberta Burkhart

November 19, 2025

5  out of  5
rating by Roberta Burkhart
"Worked Brian Armstrong, he was great help me go through the process for getting home owner insurance."
We responded:
"Thank you, Roberta! I'm happy to hear that Brian was able to assist you with your insurance needs. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
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Alondra Carrillo

November 4, 2025

1  out of  5
rating by Alondra Carrillo
"Try and get any documentation from a previous claim… and it’ll take them a week to even get the wheels in motion. One department blames it on the other guys. The others blame it on the underwriters. It’s honestly just insane. Aside from that they’ll go the lazy route and blame you for an accident even though I provided them with the police report that gave them the drunk drivers information that hit me head on… by far, the worst insurance I’ve ever had. But they rather make peoples life harder. Oh and to get 2 calls from their office asking me why I need a letter of experience? And STILL not getting it to me is crazy work. These people are sleezy and must be hiding something in that report. Because why not just give me what I’m asking for?"
We responded:
"Alondra, Anytime we receive negative feedback we use it as an opportunity to improve. I searched for you in my database and don’t see you as a current or former customer. Are you sure it was my agency that you’re frustrated with? Don’t hesitate to reach out to me directly at 360-389-5938 and ask for Terry. I'm truly sorry to hear about your negative experience with State Farm but if there’s anyway we can help you in the office here I’d love to try."
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Barbara Moerke

October 31, 2025

5  out of  5
rating by Barbara Moerke
"Meeting went well. Terry is straight forward. But in no way was there any pressure to change from our present car and home owners. And that’s the way we like it. Answered all our questions. Took information home with us. To go over and compare with what we have now. And then decide if we just get auto , homeowners or both . Jen the office manager was helpful and pleasant ."
We responded:
"Thank you, Barbara! I'm glad your meeting was comfortable and informative. It's wonderful that you felt no pressure and had all your questions addressed. Jen is indeed a valuable part of our team, and I'm pleased she could assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Matt Helt

October 30, 2025

5  out of  5
rating by Matt Helt
"Wow. Exceptional service. They gave me options for the best full coverage at amazingly competitive rates. I selected my favored plan and was shocked at the coverage I received at the price point I selected. Jennifer Helt was kind, patient, and made me mad certain all my questions were addressed thoroughly in laymen's terms. Exceptional, no pressure, personalized service. I switched both my homeowners and auto policies at amazing saviings. I found my insurance people package for life. Thank you Jen and Terry. I'm sticking with this team for all my future insurance needs!"
We responded:
"Matt, thank you for your fantastic feedback! I'm so glad to hear that Jennifer provided you with such personalized and thorough service. It's wonderful that you found the coverage options both comprehensive and competitively priced. We’re delighted to have you as part of our insurance family and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Bruno Forneron

October 27, 2025

5  out of  5
rating by Bruno Forneron
"My agent was great at helping me expedite minor bureaucracy hassles."
We responded:
"Thank you, Bruno! I'm happy to hear that your experience with our office was positive and that we could assist you with those minor bureaucracy hassles. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!"
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Kaitlyn Thomas

October 20, 2025

5  out of  5
rating by Kaitlyn Thomas
"Maryanne was so helpful when I called! She explained everything thoroughly for me because I have trouble understanding insurance. She was awesome!"
We responded:
"Thank you for your review, Kaitlyn! I'm happy to hear that Maryanne was able to assist you so effectively. Our team is dedicated to making insurance understandable and accessible for everyone. If you have any more questions or need further assistance, feel free to reach out!"